Refund policy
DIGITAL PRODUCT POLICY
Last Updated: 5/31/2026
Thank you for shopping with me.
All products sold through this store are digital downloads. No physical products will be shipped.
REFUNDS, RETURNS & EXCHANGES
Due to the digital nature of our products, all sales are final. Once a digital file has been purchased and delivered, we are unable to offer refunds, returns, exchanges, or cancellations.
Please review all product descriptions, listing details, and requirements carefully before completing your purchase.
CUSTOMER SUPPORT
Your satisfaction is important to us. If you experience any issues accessing your files, downloading your purchase, or editing your template, please contact us and we will do our best to assist you.
You can reach us by:
• Using the Contact Us form located on our Shopify store
• Emailing celebratewithraven@gmail.com
TEMPLATE ACCESS & USAGE
Our editable templates are designed for personal use unless otherwise stated in the product listing.
You may:
• Edit and personalize the template for your own event
• Print or digitally share your finished design
You may not:
• Resell, redistribute, share, copy, or transfer the template files
• Claim the designs as your own
• Use the templates for commercial resale purposes
CANVA REQUIREMENTS
Most templates can be edited using a free Canva account. Some design elements may require Canva Pro if specifically noted in the product description.
LIMITATION OF LIABILITY
Celebrate With Raven is not responsible for printing errors, color variations between screens and printers, user editing mistakes, or issues resulting from third-party platforms or services.
POLICY CHANGES
We reserve the right to update or modify these policies at any time without prior notice. Any changes will be posted on this page.
By purchasing from Celebrate with Raven, you acknowledge that you have read, understood, and agreed to these terms.